Tag Archive For "technical support"
Besides helping our customers when they need us we also care for their websites without informing them about that. Let's call it secret support. The support related to hosting service is far from only communicating with our customers via different channels. It is much more complicated and one of our main tasks is to make sure your websites are up and running as well as to prevent issues from occurring. We have always striven for our service to go beyond the limits of our responsibilities because our ultimate goal is to help customers.
Hosting is long not used as a synonym for disc space anymore. It is now your website's home! Approach choosing a home for your website just like when you choose a home for your family and take into consideration all the details. Do not compromise on anything!
The globally distributed attack against WordPress websites, that started a few days ago, continues to increase in intensity. At present, we at SuperHosting.BG recognize a large number of requests directly to the WordPress login form (wp-login.php). This results in increased load on our entire equipment. Our system administrators work to neutralize the problem. They are doing whatever it takes to find the most effective solution, as well. In the following lines you can read more on the attack and how to protect your websites.
Today, our hosting company SuperHosting.BG launches a campaign under the code name Security! 🙂 By adding blog posts and specific guidelines on our help page we would like to achieve the best possible results together! This campaign focuses mainly on you and your websites. We rely on your questions and comments to "paint" together the whole picture ...
The series of recommendations from the tech team at SuperHosting.BG hosting company continues with the promising topic of CPU time (CPU usage). What is CPU time? How is it calculated and what is included in the statistics? What are the main reasons for CPU usage increase? and – How to optimize your applications? Those are some of the most interesting questions you are asking us about in the topic of CPU resources. And now is the time and place to reveal 'the secrets'!